Alarm Products Distributors

Return For Credit Policy: APD will take back any stocked item that is in like new, resalable condition, having never been installed or powered on, for full credit within 30 days of invoicing. Items returned after 30 days are subject to a 15% restocking fee. Any product over 60 days will be at the discretion of the Alarm Products Distributors Service. Products returned after 90 days will not be taken back for credit.

Nonstock Items: Items that are special ordered for the customer and not stocked by APD, that are returned for credit, will be subject to the manufacturer's return policy. This includes any restocking fees as well as the cost of the return freight to the manufacturer.

Defective Product: Alarm Products Distributors will honor the manufacturers policy. (The defective product may be sent in for repair or swapped out over the counter).

Return Address:
Alarm Products Distributors
2341 St. Croix St Suite: 100
RMA#
Roseville, MN 55113

Required fields are marked with an asterisk (*)

Company: *

First Name: *

Last Name: *

E-mail: *

Best Contact Number: *

APD Invoice Number:

APD Order Number:

PO Number: *

Product Manufacturer: *

Part/Model Number: *

Type Of Return: *

Manufacturer’s Tech Support Reference Case Number:

Reason For Return / Comments:*

Please enter the characters shown above:

Sign In

RETURNS AND REPAIRS